Metal Slug: Awakening marks the latest addition to the beloved Metal Slug franchise, renowned for its high-octane, action-packed gameplay. Developed by TiMi Studios and jointly published by VNG Games and Tencent Games, this game has been tailored for mobile platforms, including iOS and Android. The development team behind Metal Slug: Awakening actively welcomes player input and concerns, offering multiple channels for players to connect with their Customer Support Service.
Remaining faithful to the essence of the series, Metal Slug: Awakening delivers an electrifying experience of shooting action, vibrant visuals, and a delightful homage to the classic arcade era. Initially released in China to tap into the booming mobile gaming market, the game’s remarkable success has spurred its expansion into Southeast Asia. This expansion now allows players in the region to immerse themselves in the heart-pounding gameplay and partake in the signature run-and-gun mechanics defining the series.
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How to Get in Touch with Metal Slug: Awakening Customer Support
Should players have inquiries or require assistance, they can access solutions via the frequently asked questions section on the Metal Slug: Awakening official website. They can connect with the dedicated customer service team for additional support for the game.
There are two primary methods to seek assistance. The first involves utilizing the in-game Customer Center, which provides immediate help within the game. Players can contact the game developers via the VNG Games website or their official social media channels.
Connecting with In-Game Customer Support in Metal Slug: Awakening
If you need assistance from the customer support team while playing Metal Slug: Awakening, you can easily reach out to them by following these simple steps:
- Launch the game on your device.
- After the game loads, head over to the Lobby.
- Locate the gear icon in the upper left corner, which represents the Settings.
- Within the Settings menu, click on the headset icon designated for Customer Service.
- Make sure to provide accurate regional information.
- Choose the category that aligns with your specific issue.
- Finally, tap the submit button to send your inquiry to the support team.
How to Report a Problem
To report a problem via the in-game Service Center, follow these steps:
- Select the relevant category for your concern: Choose from Purchase, Account, or Game Inquiry.
- Provide a detailed description of the issue you are facing.
- Regarding a purchase, include information about the item and your Account ID.
- Fill out the form completely, then click the Submit button to send your inquiry.
Once you have submitted your inquiry, the Customer Center Team will promptly contact you through the ticket linked to your game account. If necessary, you can also get them directly via their social media channels.
Apart from customer support for Metal Slug Awakening, you also need to know how to download Metal Slug Awakening from PC, Android, and iOS.
How to Reach Out to the Developer Team Personally
If you wish to contact the developer team directly, there are several ways to do so. You can opt to contact the developers through their official social media channels. For instance, you can contact one of the game’s publishers, @SNKPofficial, on Twitter for any questions or assistance you may need. Moreover, the game actively maintains a presence on various social media platforms, including the official Facebook page for Metal Slug: Awakening.
Additionally, you can engage with the developer team through the official Discord community, where a group of administrators is readily available to assist you. You can also explore the official VNG Games website for the latest updates regarding your inquiries.
Those are some things about Metal Slug awakening customer support. We hope this article can be a reference for you in playing Metal Slug. You can also Top Up Metal Slug only at UniPin right now!